Generally, we collect personal information directly from you when you contact or deal with us, unless it is unreasonable or impracticable for us to do so. For example, we collect personal information from you or about you from:
Importantly, we also collect personal information about you from third parties, including:
You can be anonymous or use a pseudonym when dealing with us, unless:
We use and disclose personal information from you or about you where it is reasonably necessary for us to carry out our business functions, activities and services.
For example, the reasons we use and disclose your personal information include:
Where we use your personal information for marketing and promotional purposes, you can opt out at any time by notifying us. Opt out procedures are also included in our marketing communications.
We may disclose your personal information to:
Where we wish to use or disclose your personal information for other purposes, we will obtain your consent.
If we do not use or disclose your personal information, or if you do not consent, then we may not be able to answer your enquiry, complete the transaction you have entered into, or provide the goods and services that you or your organisation have contracted us to provide.
We protect your personal information in a number of ways, and take reasonable steps to ensure that it is protected from misuse, interference and loss, and from unauthorised access, modification and disclosure in accordance with our obligations under the Privacy Act and the APPs.
Your personal information is kept in secure locations, and access to it is restricted to those who have the appropriate authorization under our policies. Where we share the information with third parties, we ensure they also have appropriate policies and security in place.
We will retain your personal information whilst it is required for any of our business functions or purposes as outlined in this Policy, or other lawful purpose in accordance with the Privacy Act.
When the information is no longer required, it is de-identified, deleted, or securely destroyed. As an example, our destruction and de-identification methods may include:
Audi Centre Ballarat may disclose personal information to overseas recipients in order to provide their products and/ or services and for administrative or other management purposes.
Our business is affiliated with other businesses located overseas, such as vehicle manufacturers and original equipment manufacturers. In the course of doing business with you, we may disclose some of your personal information to overseas recipients. However, we will only do so where:
While it is not practicable to list every country or region in which such recipients may be located, recipients of such disclosures are likely to include Germany, South Africa and United Kingdom.